FAQ

ARE THE LASHES AND GLUE SAFE FOR EYES?

I use premium man made silk lashes, which are the perfect weight for your natural lashes, causing no damage. Glue is medical grade, fume and latex free and great for sensitive eyes, patch tests are recommended for new lash clients. Both are vegan friendly and cruelty free.

HOW DO THEY WORK?

Consultation is given prior to application to determine your desired look. A range of sizes and styles are used to achieve this. I apply one individual extension or fan to an individual natural lash. I lash every adult lash so they will be full.

HOW DO I TAKE CARE OF MY LASHES?

Free from water, sweat and steam for 24 hours, no oil, strip lashes, mascara, cotton, lash curling. Brushing everyday and avoid rubbing and playing with lashes. Maintained every 2-3 weeks and cleansed regularly using Lash & Brow Cleanser.

HOW LONG DO THEY LAST AND HOW OFTEN DO I NEED REFILLS?

A full set will last 3-6 weeks depending on the client and how they take care of them. Infills are required every 2-3 weeks.

WHAT STYLES DO YOU OFFER?

Classic - One extension to one natural lash

2D - Two extensions to one natural lash

Hybrid - Mix of classic lashes and volume fans

Volume - Fine extensions made into a fan for more thickness

DO THEY HURT OR CAUSE DAMAGE TO NATURAL LASHES?

Lash extensions should be light weight and pain free, during application and after. During application you will feel no pain, 95% of my clients have lash naps. I apply individual extensions to isolated lashes, no clumps or clusters allowing the extensions to grow out with your natural lash. Lash extensions do not encourage lash loss.

MY LASHES AREN'T LASTING AS LONG AS I WANT THEM TOO, WHAT CAN I DO?

Avoid super steamy showers, double check facial and makeup products to ensure there is no oil applied near lashes; sleep without your face pushed into your pillow, if you have oily skin or sweat alot ensure you are cleansing everyday; avoid touching and pulling lashes, hormone imbalance can also effect lash life.

WHAT IS YOUR CANCELLATION POLICY?

We respect that your time is valuable and we appreciate that you understand ours is too. We have a 24 hour cancellation policy. Any cancellations that occur 24 hours or more before the scheduled time are able to re-book at no additional cost to the client. Any cancellations made within the 24 hours, no shows or late arrivals will still be charged the full appointment fee. Touch of Grace do not issue refunds for cancelled appointments or deposits.

BE IN 
TOUCH

Lota, Brisbane 4179

0491 181 162

touchofgracelashesandbeauty@gmail.com

  • Instagram - White Circle
  • Facebook - White Circle